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• 12:50, 15 June 2023 WHC-admin talk contribs created page Customer Retention (Created page with "=Overview= Customer Retention refers to the ability of a company or product to retain its customers over some specified period. It can also be seen as the activities and actions companies take to reduce the number of customer defections. High customer retention means customers of the product or service tend to return, continue to buy or in some way not defect to another product or company, or to non-use entirely. The importance of customer retention can't be overstated....") Tag: Visual edit